Coastal Nissan

Great car, poor dealership

Written by Guest August 20th, 2009

My dealings with Coastal Nissan began when I was browsing the lot and found exactly the car I had been looking for. As the negotiations began, I knew that it was going to be a long and painful process. While price negotiations are never a pleasant process, they were especially troublesome at Coastal Nissan when the manager tried to obviously double-talk me and backpedaled when I caught his shady math (he mentioned the Destination Charge as an add-on after the MSRP but said he would "take care of it for me" but the Destination charge was already included in the MSRP).

I must say that my dealings with my personal sales rep were fantastic, Miroslav knew everything about the car and was extremely helpful, it was only the management staff which was a pain to deal with. Also, going back to the dealership for repairs has been an unpleasant experience as well. Their prices are exorbitant and despite quick service, the prices are just far beyond what you would expect even for a dealership.

All in all I am immensely happy with my car but quite unhappy with the dealership and have ceased going there for service.