BMW of Manhattan Provides Outstanding Customer Service
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Written by Guest
July 3rd, 2009
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Manhattan is one of the very few places in the United States is not a necessity for daily life, yet BMW of Manhattan makes buying and owning a car such a joy that you may want one anyway.
BMW of Manhattan is a flagship North American dealership that is owned by the parent company, BMW of Germany, not a local entrepreneur. As such, this dealership adheres to rigorous quality, customer service, and ethics standards rare in the world of car sales.
The dealership has three major departments: new car sales and leasing, used car sales (also known as certified pre-owned, or CPO), and service and parts. Each department functions independently with its own management and sales professionals, and each department strives for excellence and total customer satisfaction.
Every time a customer interacts with one of these departments, the customer will be contacted later to offer an independent assessment of their satisfaction with the interaction. If the customer is not satisfied, BMW of Manhattan will strive to rectify the situation.
BMW and Manhattan each conjure up an expensive lifestyle and this midtown Manhattan based dealership -- whose huge service department is incredibly located inside of an office building -- is no exception. Prices for new BMWs are extremely expensive. Servicing your BMW is very expensive, although the 4 year and 6 year warranties mitigate this expense in the ealry years. The best value is to be found among CPOs where cars that are only 2 or 3 years old and which have fewer than 20,000 miles are available for about 40% off of new car pricing.
So if you can afford it, BMW of Manhattan offers you an exceptional car ownership experience based on uncompromised total customer satisfaction.