Ron Tonkin Honda

rude morons who don't know what a GAP contract means

Written by Guest August 22nd, 2009

I bought a 2000 hyundai accent from ron tonkin - the salesman was rude and pushy even tho i told him exactly what i was looking for and even pointed to the car i wanted to buy he kept trying to get me to 'just move up one model' like the cheap gas saving hyundai i picked out wasn't good enough for me, like he was trying to do me a favor... then after i had him convinced that i wanted a hyundai and not an expensive honda, he promptly showed me to a little 2door hatchback model that he swore was the best car for the money in the hyundais that they had. after about two weeks a VERY loud clicking started in the drivers side front corner, the U joint, when i called them to ask about it they said oh, bring it in we'll fix it. then when i got there they wanted me to pay them 500$ upfront before they would fix it - i told them that i just bought the damn thing from them and if they didn't fix it i would just return it as a lemon. so after some arguing back and forth, and after they figured out that just because i'm a girl doesn't mean i don't know jack about cars (my dad is a mechanic and i grew up in a shop) they fixed it.

about 3-4 months later i was involved in an accident and the car was, per my insurance company, a 'total loss' so the insurance company paid off whatever they were willing to pay to ron tonkin auto acceptance and then my GAP coverage contract was to take care of the rest - they would not stop harassing me about the issue afterward, they checked my credit about 150 times over the next 4 years and kept sending me bills for the ammount the GAP was supposed to cover, i still have the original contract, yet they seem 'not have any record of it' and conveniently they don't offer GAP coverage anymore so why should they honor it? well it has been removed from two of my credit reports and it is still on one of them, which i have been trying to have removed now for about 10 years... they are jerks they don't know what they are doing and i hope someone sues the pants off of them.

Honda Odyssey - Not the Odyssey I expected

Written by Guest August 21st, 2009

First you have to understand that I absolutely hate buying cars. The whole process is just painful. My wife and I decided that with the growing family we needed a minivan and she loved the Odyssey. We had heard some good things about Ron Tonkin but to be honest I didn’t give it much thought. I was thinking that the best of the worst is still bad.

Well I was wrong the process was extremely smooth and quick, no high pressure or the classic “I have to run this by my boss”. The thing that took the longest was locating one in the color that my wife wanted. They found it a crossed town and have it driven over to us. They then washed the car and sent us happily on our way.

We had a great experience and I think you will too.